CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

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Self-Service That Really Serves by Oracle Corporation June 10, 2009 - (Free Research) To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest Connect 2009 by Quest Software October 21, 2009 - (Free Research) Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk. (VIRTUAL SEMINAR) GO TO

Recessionary Effects on Network Services Spending Among Consumers, Worldwide: A Report on Consumer Spending Priorities in 2009 and Targets for Cost Reduction by Alcatel-Lucent October 15, 2009 - (Free Research) Consumer spending patterns undergo significant changes during an economic downturn. This paper presents the results of a worldwide study to assess how the current recession is affecting consumer spending. This information can help operators recognize the areas of greatest revenue potential in the months ahead and adjust accordingly. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of an Information Strategy, A White Paper by Bloor Research by IBM December 11, 2008 - (Free Research) In this paper we will discuss what an Information Strategy is, why it is important, and what it takes to build one. We will also consider IBM's Information Agenda, that company's approach to assisting in the development of an Information Strategy. (WHITE PAPER) GO TO WHITE PAPER

The Role of Open Source Data Integration - An Analyst White Paper, by Mark Madsen by Talend January 28, 2009 - (Free Research) This report by Mark Madsen will explain what data integration is, and especially the difference between Operational Data Integration and Analytic Data Integration. It highlights the benefits of open source for data integration, and provides a series of recommendations to make the integration job easier, repeatable and more productive. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

High Availability Doesn’t Need to be Expensive by Marathon Technologies November 10, 2009 - (Free Research) In this webcast, learn about a wide range of high availability (HA) alternatives that meet IT requirements and reduce the risk of downtime. Determine ways to justify an HA investment and how to mix and match tools for faster ROI. Watch this webcast to learn how to align your business needs with a high availability strategy. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Process Flexibility: How to Respond Quickly to Changing Market Demands by Streamlining Processes by Oracle Corporation December 01, 2008 - (Free Research) This white paper will show that by improving process flexibility and transparency, not only can employees and systems adapt more easily to changing requirements, but existing infrastructure and applications can run more smoothly together for longer, thus raising ROI. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Going Independent-- A Technology Survival Guide: How to Evaluate and Select the Right Software for Your New Firm by Advent Software, Inc July 01, 2009 - (Free Research) This guide is intended to help advisors who are considering going independent or who have already struck out on their own to better understand and navigate their technology options. (WHITE PAPER) GO TO WHITE PAPER

Three Blind Men and an Elephant: The Power of Visual Analysis by Tableau Software January 2007 - (Free Research) Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Loyalty: Insurance Carrier Strategies for Optimizing Agent Retention and Productivity by CSSI December 2008 - (Free Research) Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Microsoft September 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning in Today's Environment: Six Imperatives for the Chief Sales Officer by Oracle Corporation October 2009 - (Free Research) Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation by Pivotal CRM, a CDC Software solution October 2009 - (Free Research) This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Novell SUSE Linux Enterprise Server on HP ProLiant x86 Servers vs. Sun Solaris 10 on Sun Servers by Hewlett-Packard Company October 2009 - (Free Research) Alinean, a leader in IT value measurement, teamed up with HP and Novell to assess the financial merits of moving from a legacy Sun Solaris and SPARC environment to Novell SUSE Linux Enterprise Server (SLES) running on HP ProLiant DL 785 G6 x86 Servers versus upgrading to SUN Solaris 10 running on Sun SPARC T5440. Read this paper for the results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Winning Strategies for the Evolving Legal Marketplace by BlackBerry October 2009 - (Free Research) In this webinar, you'll learn about the rapidly changing state of law firms, how law firms must pay closer heed to business management issues to remain competitive. You'll hear the voice of the client and what law firms must do to succeed in the face of change. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Maximizing CRM Effectiveness During Lean Times by Oracle Corporation June 2009 - (Free Research) When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiate Your Company with Complete CRM by Oracle Corporation June 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales by Oracle Corporation September 2008 - (Free Research) This white paper examines research that reveals how sales and marketing professionals who use collaboration and Sales 2.0 tools gain a competitive advantage over their peers who do not use them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Whitelisting: The Must Have Technology for Security and Compliance Today by McAfee, Inc. September 2009 - (Free Research) In this webcast, learn ways to combat the malicious code of malware and trojans from McAfee's Stuart McClure. Gain insight into how application whitelisting, a means of providing security with less overhead without negative performance impact, can aid your compliance initiatives while not raising operational costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Success in a Dark Market: An Inside Look at How the Fraud Underground Operates by RSA, The Security Division of EMC September 2009 - (Free Research) The fraud underground is a sophisticated criminal enterprise that operates much like a real-world business. This white paper examines how the fraudster underground operates, the intricate supply chain that supports it, and how it continues to evolve. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters March 2009 - (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Bitpipe Research Guide: Content and Knowledge Management by Bitpipe November 2006 - (Free Research) Content Management Systems give you the power to leverage company-wide knowledge assets for competitive advantage. (RESOURCE CENTER) GO TO

Three Must Haves for the Virtual Data Center by Compellent January 2009 - (Free Research) To take full advantage of server virtualization, and create a true virtual data center, IT departments need a holistic storage solution that allows fully shared resources, easy and automated storage classification and migration and complete data protection. Read this white paper for three "must haves" to achieve those objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adoption of Mobile Devices in the Workplace: Striking the Right Balance by Lumension March 2009 - (Free Research) Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation. (VIDEO) VIEW ABSTRACT | GO TO

The Perfect Storm - Why Now Is The Time For Open Source by Red Hat and Intel June 2009 - (Free Research) Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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