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Publisher Targets Most Profitable Subscribers with SPSS by SPSS Inc. Worldwide Headquarters
May 2009 - (Free Research) To improve the profitability of its subscriptions and increase the value it provides to its advertisers, The Miami Herald Publishing Company used PASW Statistics to find and target new subscribers likely to be stable, profitable customers. Read this case study for more.
Optimizing The Value of Your Subscriber Data by Hewlett-Packard Company
September 2009 - (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information.
Disaster Recovery: Plan for the Worst, Expect the Best by CDW Corporation
September 2009 - (Free Research) These days, it is rare to find a company without a disaster recovery plan - a fact due in large part to a rash of high-profile disasters in recent years. The risks are too great to ignore. But many companies are still not doing enough to protect their businesses. This paper provides tips for how to protect your business.
Weathering a Perfect Storm: The Collision of Application Vulnerabilities and Data Privacy by Ounce Labs, an IBM Company
September 2009 - (Free Research) Enterprises, particularly those that deal with personal or private data, are now squarely in the path of a perfect storm. The convergence of regulatory compliance, high-profile data breaches and increased sophistication of cyber-attackers has transformed data security from an interesting IT sideline to a bottom-line, corner-office priority.
Wealth Management Firms Choose CRM to Improve Productivity and Client Service by Microsoft
August 2009 - (Free Research) To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
Next Generation Audio Conferencing by Citrix Online
September 2009 - (Free Research) This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices.
Portable Panic - The Evolution of USB Insecurity by Lumension
March 2009 - (Free Research) As USB devices have evolved into useful storage media, they've also turned into a security nightmare for organizations. Read how to embrace this technology to aid in the reduction of operating costs and effectively protect data by enforcing removable device usage policies.
Three Blind Men and an Elephant: The Power of Visual Analysis by Tableau Software
January 2007 - (Free Research) Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company.
Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation
January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
The Flawed Vision of Customer Data Integration – How to Get it Right the First Time by Siperian, Inc.
September 2009 - (Free Research) The initial goal of Customer Data Integration (CDI) was to create the most reliable customer data for the entire company. We now know that the golden opportunity for CDI lies within Master Data Management and the ability to uncover interactions and understand the relationships that companies have with their customers.
Bad Actors-- The 3FN Takedown by FireEye
September 2009 - (Free Research) Hear some of the facts behind 3FN, one of the most high profile rogue ISP takedowns. FireEye's global malware analysis & exchange network distributed and shared FireEye auto-generated security intelligence about Web malware and its unauthorized outbound destinations to help the FTC track them down.
The IT Management Software Megavendors by BMC Software, Inc
October 2009 - (Free Research) The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. This SWOT Analyst report for Q3 2009 regroups the market contenders by categories for an easier evaluation to enable vendor strategy professionals to substantiate decisions about their partnership and go-to-market strategies.
Resource Center: Webroot Security Services -- Web, Email, Archiving, Endpoint by Webroot Software, Inc.
November 2009 - (Free Research) Webroot Security Software-as-a-Service provides on-demand web, email, and archiving solutions that offer cost-effective alternatives to on-premise security. Webroot Web Security Service delivers URL and web content filtering, plus protection against today's complex web-based malware threats. Check out this resource center to find out more.
Developing a mission-critical hardware strategy for your SAP environment by Hewlett-Packard Company
October 2009 - (Free Research) How can you develop the optimal hardware strategy for maximum performance of your SAP environment? This eBook includes tips and insight from server, storage, virtualization and SAP software pros that will help you get the most out of your SAP enterprise software.
Global Trade Management Landscape of Vendors by SAP America Inc
November 2009 - (Free Research) This report takes a close look at the capabilities of the software vendors that are addressing the Global Trade Management (GTM) market and summarizes their functionality and ability to address the different kinds of risk in the global supply chain.
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