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Customers Discuss Oracle Database 11g by Oracle Corporation December 2008 - (Free Research) Why are customers switching to Oracle Database 11g? Listen as customers from Mobiltel, Warner Music, 3n, and Dell discuss the features and improvements that made them switch. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Security For Online Banking That Users Want and Will Pay For by PhoneFactor, Inc. February 2009 - (Free Research) Read this paper to learn how security threats affect online banking customers, their current security levels and their interest in adopting more security measures. It discusses findings of a study conducted by Harris Interactive that examines how customers perceive the value of PhoneFactor, a unique phone-based authentication solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Assurance from Customer to Network to Service with Complex Event Processing by Progress Software, Inc. May 2009 - (Free Research) Customers demand services - and can switch providers - faster than ever. Find out how complex event processing (CEP) can accelerate decision-making throughout the value chain, giving you the visibility and control to act in real time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Churn Through Enterprise Feedback Management and Predictive Analytics by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves May 2008 - (Free Research) Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their legacy system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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