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Business Service Management: What It Is and Why You Should Care by Global Knowledge December 2008 - (Free Research) The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest Connect 2009 by Quest Software October 2009 - (Free Research) Interact and learn, virtually, at Quest Connect '09. With 67 webcasts in three session halls, we're bringing content that directly benefits the way you do business - right to your desk. (VIRTUAL SEMINAR) GO TO

Bloor Research - Data Integration Platforms Market Update by Talend February 2009 - (Free Research) Talend is an open source provider of data integration products, it has a business model and organisation that more closely resembles that of a conventional software vendor, while still leveraging the open source model. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Report: The Advanced Sourcing & Negotiation Benchmark Report by SAP America Inc January 2007 - (Free Research) Enterprises that employ advanced sourcing strategies are positively impacting product development cycles and building stronger supplier relationships by making better, more informed decisions. Get the details in the results of this Aberdeen Group survey. (BOOK) VIEW ABSTRACT | GO TO

Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge September 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Return on Investment of Open Source Data Integration by Talend July 2008 - (Free Research) This white paper explains the different alternatives to open source data integration, and presents the visible and hidden costs of these alternatives, on several types of projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

e-Learning Best Practices as You Begin Your Research into Learning Management Systems by SyberWorks, Inc. March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Business Fitness Gets in Shape with GoToMeeting Corporate with GoToWebinar by Citrix Online March 2009 - (Free Research) This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Business Wire hosts award-winning events for client education with GoToWebinar by Citrix Online June 2009 - (Free Research) Business Wire, a global market leader in commercial news distribution, adopted Citrix® GoToMeeting® with GoToWebinar® in order to enhance communication with clients, increase employee training and deliver added value to customers by providing top-notch educational Webinars. Download the case study to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc September 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

NEMA Electrical Enclosures & Industrial Cabinets by AutomationDirect AutomationDirect offers hundreds of non-metallic fiberglass enclosures from Hubbell-Wiegmann. These electric enclosures are designed for harsh outdoor environments requiring NEMA 3R or 4X ratings.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

BPM SOA and Web 2.0: Business Transformation or Train Wreck? by Oracle Corporation August 2008 - (Free Research) The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Business Efficiency and End-User Productivity by Oracle Corporation July 2009 - (Free Research) The following report features Michael Fauscette, group vice president of IDC's Software Business Solutions research, answering questions posed by Oracle's customers regarding business efficiency and end-user productivity. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft July 2008 - (Free Research) After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Market and Sell Services with Webinars by Citrix Online June 2009 - (Free Research) This new Quantum Leap Marketing white paper explores how to successfully market and sell services with Webinars so that you get maximum mileage out of your marketing budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Scoop on the New CCNA and CCNP Specializations by Global Knowledge September 2009 - (Free Research) There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The MidMarket CIO's Guide to Successful ITIL Implementation by SkillSoft Corporation September 2009 - (Free Research) Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Nucleus Research: ROI Report on Oracle User Productivity Kit by Oracle Corporation October 2008 - (Free Research) This report from Nucleus Research discusses how companies using Oracle User Productivity Kit estimated an average of a fifty percent (50%) reduction in time to competency for new application users as well as other benefits organizations achieved with Oracle User Productivity Kit. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. (EBOOK) VIEW ABSTRACT | GO TO

9 Management Practices for Exceptional Webinars by Citrix Online August 2009 - (Free Research) This new white paper examines Webinar effectiveness at driving lead generation and outlines 9 best practices for using Webinars in a cohesive lead-generation campaign. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Standardization by SAP BusinessObjects June 2009 - (Free Research) This paper gives an overview of the advantages of implementing business intelligence (BI) standards. Learn how successful organizations have standardized on, and benefited from BI solutions from SAP - and why you should join them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft June 2007 - (Free Research) Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers... (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge October 2006 - (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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