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CA ARCserve r12.5 for Windows and Windows SBS by Productive Corporation

October 05, 2009 - CA ARCserve Backup unites innovative data deduplication technology, powerful storage resource management (SRM) reporting and robust security measures — making it one of the market’s most secure, reliable and efficient methods of protecting the information residing on physical and virtual servers.

CA Standardizes Business Intelligence and Reporting Infrastructure with BusinessObjects Enterprise XI by SAP America Inc

October 13, 2009 - Find out how CA used the same SAP BusinessObjects tool across multiple products to reduce their customers' costs and reduce the time it takes them to create their own customized reports.

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics by SPSS Inc. Worldwide Headquarters

February 20, 2009 - This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom.

Capturing Cost Savings Today and Market Share Tomorrow with HP and Oracle Solutions by Hewlett Packard Company and Intel

July 30, 2009 - Join Forrester analyst Galen Schreck for a discussion on maintaining readiness for recovery in 2010. He shares ideas on the topic, starting with consolidation and infrastructure, combining virtualization and automation to reduce your cost, making better hardware decisions, and optimizing your data center facilities.

Capturing the Essence of Accounts Payable Automation by ReadSoft

August 19, 2009 - This paper discusses everything you need to make an educated and informed decision on automating your AP processes. Read this paper to learn the potential problems and solutions to automating AP. This paper will also examine the development of the types of solutions available in the marketplace today.

Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft

August 20, 2009 - Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows.

Case Study: Clear Channel by Hewlett-Packard Company

September 28, 2007 - After expanding their business into other markets across the globe, international media company Clear Channel found their current accounting and billing systems needing an upgrade. Read this case study and learn Clear Channel's solution.

Case Study: Grey Healthcare Group leverages FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security by FalconStor Software

March 31, 2009 - Grey Healthcare Group is one of the world's top five healthcare communications companies. Read this case study to learn how Grey Healthcare Group leveraged FalconStor VTL with deduplication to improve backup and recovery performance, optimize storage assets, and strengthen data security.

Case Study: Indiabulls Gets Bullish on Growth by Deploying Dell Servers and a Dell SAN by Dell India

December 24, 2007 - Read this case study to learn how one of India's leading financial services firms paved the way for continued growth and improved customer service by deploying Dell servers and a Dell SAN.

Case Study: Lloyd's TSB Corporate Markets by Data Domain

May 22, 2009 - Following a thirty day pilot test of the proposed Data Domain solution, Lloyds TSB Corporate Markets implemented two Data Domain DD430 restorers and one DD460 restorer; they gained instantaneous data replication capability, scalability, and other benefits.

Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM

October 22, 2009 - In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.

Catalog Based Services: A New Paradigm in Enterprise Application by Wipro Technologies

August 11, 2009 - This paper evaluates the impact of changing market landscape on enterprise application service offerings, and evaluates traditional service models in today's context and attempts to evangelize an innovative service model which meets the need of the hour-- faster ROI at lower TCO.

Chapter 3: SaaS on the Rise, but Does It Deliver? by SearchCRM

October 07, 2009 - The emergence of Software as a Service-based applications has enabled organizations to get new applications up and running quickly and cheaply, saving resources for mission-critical tasks.

Chill Factore Video Case Study by Microsoft

July 30, 2009 - The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.

Choosing the Best CRM for Your Organization by Oracle Corporation

September 01, 2007 - Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

CIO Decisions Ezine Vol. 2 by CIO Decisions

September 01, 2008 - Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.

CIO Decisions Ezine Volume 4: Disaster Recovery and Unified Communications by CIO Decisions

December 05, 2008 - This eguide explains how Midmarket companies are embracing server virtualization and updating their disaster recovery strategies to ensure they minimize risk-affordably.

CIO Decisions Ezine Volume 5: Virtual Revolution by CIO Decisions

February 09, 2009 - Read this new volume of the CIO Decisions Midmarket Ezine to learn how server virtualization can save time, space and - perhaps most important - money. Experts and IT executives offer their insights and experience on the technology that's changing the data center.

CIO Decisions Ezine: Vol. 8 - The Portfolio Approach by CIO Decisions

September 29, 2009 - Is your present mix of short and long-term projects putting you on a path to success? Read CIO Decisions Ezine on The Portfolio Approach and gain insight into successful PPM and IT project governance strategies. Access this CIO Decisions Ezine and subscribe instantly.

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation

October 02, 2009 - According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.

Citrix XenDesktop: The Best Desktop Delivery System For Today’s Demanding Business Needs by Citrix

May 11, 2009 - Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and manageability required to meet your business needs.

Clabby Analytics Research Brief by IBM

April 09, 2009 - In this Research Brief, Clabby Analytics takes a closer look at IBM’s smarter planet initiative and its dynamic infrastructure strategy. They're defined in broad terms ― attention is given to the bigger picture: Don't overlook business resiliency and security when building a dynamic infrastructure.

Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge by SAP AG

December 17, 2007 - This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.

Client Relationship Management for Asset Managers by Pivotal CRM, a CDC Software solution

February 20, 2009 - This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.

Cloud backup tutorial: How to leverage cloud backup services (Part 1) by Iron Mountain Digital

July 01, 2009 - In this tutorial on cloud backup, you will learn the pros and cons cloud backup, how cloud storage is changing data protection and disaster recovery and the differences in the cost of cloud backup vs. traditional backup.

Cloud computing 101 by Platform Computing Corporation

October 29, 2009 - Tune into this podcast for expert insight into the impact of cloud computing on your IT infrastructure. Hear from cloud computing expert, Jeff Kaplan, as he explains the basic pressures driving cloud computing. Learn about Amazon's influence on the cloud market and discover the 3 elements that attract enterprises to the cloud.

Cloud-Client Enterprise Security Impact Report: Increased Protection at a Lower Cost by Trend Micro, Inc.

January 05, 2009 - This white paper discusses the many benefits of faster access to threat intelligence, using a cloud-client architecture for immediate protection, as well as the benefits to enterprises of consolidating to a single vendor for content security infrastructure.

CloudBurst Marketing Demo by IBM

September 08, 2009 - IBM CloudBurst is a quick-start to cloud computing. Simply roll it into your data center to quickly see the benefits of cloud computing.

Coinstar Selects the Most Profitable Machine Locations by SPSS Inc. Worldwide Headquarters

May 04, 2009 - Coinstar, a coin conversion company, needed to identify new and profitable locations for their coin conversion machines. They turned to SPSS Inc.'s data integration and analysis capabilities with various demographic and geography-based variables. Read this case study for more details.

Collateral Damage: What the Crisis in the Credit Markets Means for Everyone Else by SAP America Inc

October 01, 2008 - Given the dramatic events in the capital markets, everyone is wondering what will happen next - and what the implications are for the wider economy. This paper will discuss challenges facing companies and how to respond.

Commodity Coding: Code It or Buy (Too Much of) It by DataFlux Corporation

November 02, 2009 - This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company.

Communications Skills for Remote Support by LogMeIn, Inc.

September 16, 2009 - A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.

Comparing Research in Motion and Microsoft Mobile Solutions by Microsoft

December 05, 2008 - This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience.

Competing on Innovation... Next-Generation BI Appliances by Sybase, Inc.

October 15, 2009 - View this Webcast and learn to get all the speed, flexibility and processing power of a custom-built data warehouse.

Complex Deployment Done Right at Morgan Stanley by BMC Software, Inc

November 03, 2009 - Morgan Stanley’s Global Wealth Management Group and their internal Financial Advisors need the very latest information about market changes, the execution of trades and informed analysis to make the best investment decisions. To achieve this, they rely on BMC BladeLogic.

Compliance and Traceability in Regulated Manufacturing Industries Benchmark Report by SAP America Inc

December 01, 2006 - Read this Aberdeen report to learn how to overcome the challenges of compliance and traceability in manufacturing.

Consolidate Management Software and Reduce Cost by IBM

July 27, 2009 - This webcast explores a phased approach to consolidating application management solutions, aligning IT infrastructure with business needs and reducing costs.

CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.

June 01, 2008 - Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.

Content Mapped to Buying Stages Powers Nurturing Results by Genius.com

October 07, 2009 - This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve.

Continuous Innovation for Product and Service Leadership: An Approach Driven by Business Value by SAP America Inc

October 21, 2009 - The need to keep product and service offerings fresh is not a new concept in business today, but the new approach is involving a network of business partners and even customers in their quest to innovate. This process is called "continuous product and service innovation."

Control Your Email Environment with these 11 Tips by Iron Mountain Digital

September 25, 2009 - The handling of email has become a critical business, IT and regulatory issue, driving a need for email archiving solutions in many organizations. This whitepaper will cover archiving and email management, eDiscovery and knowledge management.

Controlling the Cost of Audio Conferencing by Citrix Online

September 10, 2009 - This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it.

Converging Voice and IT Networks to Mobilize the Enterprise by Hewlett-Packard Company

September 01, 2009 - Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.

Cornerstone Group Sees Six-Fold Reduction in Backup Time and Administration by Quantum Corporation

October 08, 2009 - The company’s previous tape system wasn’t meeting Cornerstone’s needs, particularly with 50 percent annual data growth. Cornerstone selected the Quantum Scalar i500 intelligent tape library platform due to its modularity, speed and the ability to move to LTO-4 tapes.

Cost Savings with Centralized Virtual Desktops by Citrix

May 11, 2009 - This white paper provides a close examination of virtual desktop infrastructure (VDI) and how it may dramatically lower total cost of ownership (TCO). Read this paper to learn about the current cost of PC management and how virtual desktops can be deployed using existing budgets.

Cost Savings with Centralized Virtual Desktops by Citrix

August 20, 2009 - Centralized virtual desktops optimize the efficiency, security and flexibility of any PC environment. This white paper will look at the current cost of PC management and will explore how VDI can significantly reduce operational costs, and how TCO can vary depending on industry and user requirements.

Countdown to Copenhagen: Government, business and the battle against climate change by SAP America Inc

July 21, 2009 - Government, business and the battle against climate change is an EIU report that investigates the current regulatory outlook within key regions of the world.

Create a Smarter Storage Strategy by F5 Networks, Inc.

September 10, 2009 - This whitepaper explains how building a smarter storage infrastructure based on the business value of data can enable you to address your data storage requirements efficiently and at the lowest cost.

Creating a Data Classification Procedure by Red Hat

October 20, 2009 - You know you have to protect your sensitive data, but in order to do that, you have to find it. Data classification consists of identifying what information is confidential, then deciding how to store and secure that information. In this video, Adrian Lane of Securosis gives insight into the data classification process.

Creating and managing value-driven product portfolios by IBM

June 23, 2009 - The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.

Creating and managing value-driven product portfolios - Improving product portfolio management to optimize your products, services and projects by IBM

April 01, 2009 - The best products to offer are those that provide a high level of value for both you and your customer. Companies with successful product portfolios often utilize a systematic process to effectively guide which projects are selected. This whitepaper explains how you can take advantage of a value-driven approach to product portfolio management.

Creating Enduring Customer Relationships by Oracle Corporation

June 10, 2009 - Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.

Creating Sales Opportunities with Lead Scoring by Genius.com

October 07, 2009 - Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues.

CRM and Social Networking: Engaging the Social Customer by Microsoft

June 09, 2009 - As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.

CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution

February 20, 2009 - This paper explores core principles companies can use to help them select a CRM system.

CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs by Pivotal CRM, a CDC Software solution

July 23, 2009 - How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.

CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution

February 20, 2009 - This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc

April 01, 2007 - This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.

CRM Your Salespeople Will Love by Oracle Corporation

September 01, 2007 - Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 20, 2009 - This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.

Cross-Channel Campaign Management - Next Generation Multichannel Marketing by Infor CRM

March 02, 2009 - This report identified how top performing organizations leverage and execute multichannel marketing campaigns. The findings demonstrate how Best-in-Class organizations are leveraging a collaborative cross-channel approach to extract maximum value and marketing efforts.

Customer Experience IQ Report by Vovici

October 20, 2009 - The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.

Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft

April 08, 2009 - In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.

Cutting Costs with Greener IT by Wipro Technologies

October 01, 2009 - The tools for assessing enterprise-level green practices have evolved from do-it yourself Excel spreadsheets to elaborate carbon accounting software suites available on a subscription basis. By first determining a baseline, organizations can set clear goals for adopting greener IT practices.

Cutting the Cost of Compliance without Compromising Security C-Level Interview by Lumension

January 28, 2009 - Lumension Security's CEO & Chairman Pat Clawson discuss the biggest compliance challenges and how organizations can effectively address compliance.

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